Your meetings, your data

Let’s keep it that way. With enterprise-grade security and regular third-party audits, all your information is protected.

SOC 2 Type II (ISAE-3000), SOC 3, GDPR, CCPA

The leading standards, reports, and requirements are all covered.
Trusted by brands that know their stuff

Everything you need to feel secure

GoodTime operates a comprehensive information security program designed to protect user information and maintain data security.
  • Data Encryption

    All customer data is encrypted at rest and in transit with secure protocols. All backups are encrypted as well.

  • Data Privacy

    We only collect and process the information you provide us—and you own all of it.

  • Data Security

    Data is logically separated, with your data hosted in our secure database, tightly controlled and limited only to need-to-know access.

  • Data Ownership

    Your data belongs to you. If your contract expires, you’ll have 30 days to export all data.

  • Physical Security

    GoodTime is hosted on Heroku and AWS. That means robust physical data center security and environmental controls.

  • Security & Privacy Training

    All GoodTime employees are required to complete privacy and security training upon hire and annually thereafter.

  • Reporting Requirements

    Data security incidents must be reported to our security team immediately. If affected, you’ll be notified within 72 hours. A copy of the incident report will be available on request.

  • Disaster Recovery

    We regularly back up your data, have defined RTO and RPO, and test backups on a frequent basis.

Want documentation? We’ve got you covered.

Get all the nitty-gritty details with these downloadable reports.
Security Overview Document
GDPR, CCPA, Privacy, and GoodTime Document
SOC 3 Report
GoodTime Hire Security Report Certificate
GoodTime Meet Security Report Certificate
GoodTime API Security Report Certificate
SOC 2 Type II (ISAE-3000) Report

NDA Required

CAIQ Full Industry-Standard Questionnaire

NDA Required

CAIQ Lite Industry-Standard Questionnaire

NDA Required

SIG Lite Industry-Standard Questionnaire

NDA Required


Just in case you need them…

Here are a few more resources that might come in handy.

Sub-Processors and Third-Parties

View our sub-processors and subscribe to our RSS feed to get notified of any changes to third-parties, sub-processors, or vendors.

Privacy Policy

View our full privacy policy to get all the details you need.

Uptime Status

Get real-time status updates on uptime, integrations, incidents, and more.

See something? Say something.

We’re here to respond to any security concerns you have.

For Customers

Found a bug? Let your account manager know and we’ll have a prompt response for you.

For Anyone Else

If you see something off within our applications, please contact us at The following details are always helpful: OS, browser, URL, steps to reproduce, expected result, actual result, screenshots, and any additional notes.

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