Dino Psirogiannis, Former iCIMS SVP of Sales, Joins GoodTime as Chief Revenue Officer

Dino Psirogiannis brings over 20 years of experience to GoodTime as the company’s Chief Revenue Officer, with deep expertise in leading high-performing teams and understanding the complex needs of enterprise talent organizations.

San Francisco – May 7, 2025

GoodTime, a leader in human-centric AI for hiring, today announced the appointment of Dino Psirogiannis as the company’s Chief Revenue Officer (CRO). In his new role, Dino will lead GoodTime’s global revenue operations, bringing a strategic focus on scaling enterprise growth, expanding partnerships, and delivering exceptional value to customers.

Advancing GoodTime’s vision for more efficient, human-centered hiring experiences

Dino joins GoodTime after serving as Senior Vice President of North American Sales at iCIMS, where he played a key role in driving significant revenue growth and strengthening strategic partnerships. His deep background in enterprise software and human capital management — through leadership roles at Alight Solutions, Kronos, ADP, and Intuit — gives him a rich understanding of the challenges and opportunities facing today’s talent acquisition leaders.

“Enterprise talent teams are under more pressure than ever to deliver results quickly while building strong, human-centered hiring experiences,” said Dino. “GoodTime’s focus on bringing human-centric AI to talent acquisition teams is exactly what the market needs right now. I’m thrilled to join a company that’s reimagining hiring in a way that elevates both efficiency and humanity in the hiring journey.”

Empowering talent teams with a digital workforce of AI agents

With Dino’s leadership, GoodTime is doubling down on its commitment to helping enterprise talent teams dramatically improve time-to-hire, reduce administrative burden, and create more meaningful candidate and interviewer experiences with the help of AI agents.

“Dino deeply understands the world of enterprise talent teams — their goals, their challenges, and how to help them win,” said Ahryun Moon, CEO and Co-Founder of GoodTime. “With the rise of AI agents transforming the hiring process, his leadership is arriving at the perfect moment. Dino’s experience scaling enterprise solutions will be instrumental as we continue building the most advanced AI-powered hiring platform in the market.”

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, powered by a digital workforce of intelligent AI agents. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

Inc. Names GoodTime’s Ahryun Moon to Its 2025 Female Founders 500 List

Inc.’s eighth annual Female Founders list highlights the nation’s top business leaders who challenge the status quo to tackle some of the world’s biggest problems

March 11, 2025 — SAN FRANCISCO

Inc., the leading media brand and playbook for the entrepreneurs and business leaders shaping our future, today announced its eighth annual Female Founders list, honoring a bold group of 500 women whose innovations and ideas are leading their industries forward. These resilient entrepreneurs expressed grit and drive to collectively attract approximately $9 billion in 2024 revenue and $10.6 billion in funding.

Each year, Inc. editors review thousands of applications highlighting female founders who are challenging the status quo and tackling some of the world’s biggest problems, and cull applicants through three rounds of judging, looking specifically at an entrepreneur’s bona fides in the past year. Criteria include quantifiable metrics such as revenue, sales, revenue growth, funding, and audience size. Inc. also looks for qualitative metrics including social media momentum and stories of impact. 

Honoree selection is also honed through the evaluation of the program’s advisory board: Cate Luzio, founder and CEO of Luminary; Dany Garcia, founder, CEO, and chairperson of the Garcia Companies; Pinky Cole Hayes, founder and CEO of Slutty Vegan; Anu Duggal, founding partner at Female Founders Fund; Katherine Power, serial entrepreneur and partner at Greycroft; Tiffany Dufu, president of the Tory Burch Foundation and founder of the Cru; and Kay Koplovitz, co-founder and chair at Springboard Enterprises, founder of USA Network.

“Being named to Inc.’s Female Founders list is an incredible honor,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “Hiring is one of the most critical business challenges, and at GoodTime, we’re not just building technology—we’re enabling companies to hire smarter, faster, and more equitably. This recognition is a testament to the hard work of our team and the impact we’re making in the hiring space.”

The founders cross all industries and bring with them unique stories of success from each stage of the entrepreneurial journey — from startup to going public, being acquired by big buyers, or spending decades at the helm of an organization. 

GoodTime enables hiring teams to orchestrate world-class hiring experiences using advanced human-centric AI. This year, the company launched Experience+, a feature suite designed to elevate the hiring experience for candidates, interviewers, and hiring managers. With AI-assisted scorecards, an intuitive candidate portal, and an actionable interviewer portal, GoodTime has helped enterprises streamline hiring, reduce time-to-hire, and boost productivity—without losing the human touch.

GoodTime also expanded its enterprise presence, welcoming companies like Priceline and Aon as clients and strengthening its leadership in AI-driven hiring automation. Under CEO & Co-Founder Ahryun Moon, the company continues to push the boundaries of innovation while championing responsible AI that enhances human connections. As a leader and mother, Moon is proving that ambitious leadership and personal priorities can go hand in hand, inspiring the next generation of female founders.

“Female founders know what struggle is, but they’re also experts of improvisation, adaptability, and creativity. The women featured on this year’s list exemplify these qualities. Through times of uncertainty, their unwavering dedication and steadfast leadership are not only inspiring but vital to driving progress,” said Inc. executive editor Diana Ransom.

Several honorees will be featured in Inc. magazine’s Female Founders issue, on newsstands March 18, 2025. To see the complete list of honorees, please visit: https://www.inc.com/female-founders

About Inc.

Inc. is the leading media brand and playbook for the entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com.

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

New Research Reveals Massive Surge in AI Adoption for Talent Acquisition in 2025

2025 Hiring Insights Report

As time-to-hire rises, 93% of talent leaders plan to boost AI investments in 2025, GoodTime’s report reveals.

January 28, 2025 — SAN FRANCISCO

Today, GoodTime released its fourth annual Hiring Insights Report, a comprehensive analysis based on an independent study of over 500 U.S. talent acquisition (TA) leaders, revealing the most pressing challenges and emerging trends shaping the hiring landscape in 2025.

The report uncovers a challenging talent market where TA teams met just 47.9% of their hiring goals in 2024 on average, marking the lowest success rate recorded in the past four years​. Persistent bottlenecks, increasing time-to-hire, and rising candidate expectations have strained hiring efficiency across industries. 

At the same time, the report reveals key opportunities for 2025, including greater use of AI and automation, streamlined hiring tools, and a renewed focus on candidate experience — strategies that top-performing teams are already embracing to stay competitive.

Key findings from the 2025 Hiring Insights Report:

  • Time-to-hire challenges: 60% of organizations reported longer time-to-hire in 2024, with interview cancellations and scheduling delays identified as the top bottlenecks​.
  • Surging AI adoption: 99% of talent acquisition teams now use AI and automation to streamline hiring processes, with 93% planning additional technology investments in 2025​.
  • Candidate experience focus: Top-performing teams were 55% more likely to focus on candidate experience improvements.
  • Sector-specific insights: Healthcare was the only sector to show year-over-year improvement in hiring goal attainment (56%), while retail, manufacturing, financial services, and technology all lagged further behind.
Top performers focus areas in 2024

Talent leaders eye bold moves in 2025

“The data makes it clear — talent teams can’t afford to stay stuck in the hiring struggles of 2024,” said Ahryun Moon, CEO and Co-Founder of GoodTime. “The path forward demands bold investments in automation and AI to eliminate bottlenecks and meet hiring goals faster. But efficiency alone isn’t enough. The teams that will win in 2025 are those that balance speed with exceptional, human-centric hiring experiences.”

The 2025 Hiring Insights Report shows that talent acquisition leaders are taking decisive action to improve hiring efficiency and outcomes in the year ahead, and focusing on five key areas to overcome hiring challenges:

Driving operational efficiency with AI and automation

AI and automation are now essential tools for modern talent acquisition. 99% of teams reported the use of these technologies and nearly all leaders are planning additional investments in 2025. Streamlined and automated workflows reduce administrative burdens, allowing recruiters to focus on strategic hiring efforts and improving overall operational efficiency.

Eliminating bottlenecks in the hiring process

Time-to-hire remains a critical challenge, with 60% of organizations reporting delays, largely due to interview cancellations and scheduling issues. Addressing these bottlenecks requires proactive strategies such as AI-powered analytics for identifying recurring issues, intelligent interviewer selection tools, and automated reminders and rescheduling workflows. These efforts help reduce scheduling conflicts and improve hiring speed.

Enhancing the candidate experience to stay competitive

Top-performing TA teams set themselves apart by prioritizing the candidate experience. Personalized experiences, such as branded candidate portals with real-time updates and anonymous feedback collection, keep candidates informed and engaged throughout the hiring process. Additionally, AI-driven insights help interviewers come better prepared for conversations, ensuring a smoother and more effective interview that creates a more engaging candidate experience.

Leveraging data-driven insights for better decision-making

Data and analytics have transformed hiring strategies, and nearly half of teams reported using AI-powered insights for better decision-making. Leading organizations are using these tools to detect inefficiencies, benchmark performance against industry standards, and implement real-time analytics for continuous process improvement, to make more informed decisions faster.

Committing to continuous process improvement

TA leaders emphasize the need for continuous refinement of hiring processes to stay competitive. This includes regular process audits using hiring data and feedback, ongoing interviewer training, and aligning hiring strategies with broader business goals. A culture of continuous improvement ensures hiring teams remain agile and capable of adapting to evolving market conditions.

How challenges differed across sectors

The 2025 Hiring Insights Report revealed that hiring challenges varied significantly across sectors. For example, healthcare was the only sector to report year-over-year improvements in hiring goal attainment, reaching 56%. Conversely, the retail and manufacturing sectors faced some of the highest struggles, with hiring goal attainment dipping to 36% — its lowest in three years.

The financial services and technology sectors cited interview scheduling delays and capacity issues as primary barriers to success. Companies in these sectors have increasingly adopted automated interview scheduling tools and leverage AI to manage interviewer capacity more effectively. Meanwhile, the retail sector reported a surge in candidate drop-offs due to prolonged hiring timelines, highlighting the critical need for faster, more efficient hiring processes.

The 2025 Hiring Insights Report offers further analysis and detailed recommendations for talent leaders seeking to improve hiring outcomes. The full report is available at goodtime.io.

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

GoodTime Named a Workday Innovation Partner

GoodTime Workday Innovation Partner

GoodTime announces its new status as a Design Approved Workday Innovation Partner, enhancing its capabilities to deliver innovative, human-centric AI solutions for enterprise talent acquisition and orchestrate exceptional hiring experiences at scale.

December 10, 2024, SAN FRANCISCO

GoodTime, a leader in human-centric AI for hiring, is excited to announce it has achieved its Design Approved badge from Workday, Inc. (NASDAQ: WDAY), a leading provider of solutions to help organizations manage their people and money. This partnership recognizes GoodTime’s ongoing commitment to driving value for enterprise customers and expanding its innovative solutions in talent acquisition.

Driving More Value for Enterprise Customers

By integrating with the Workday platform, GoodTime is better positioned to support the complex needs of large-scale talent acquisition teams. Joint customers will benefit from seamless, efficient hiring processes that are not only automated but also deeply human-centric, reflecting GoodTime’s philosophy of enhancing human capabilities through AI rather than replacing them.

“We are thrilled to deepen our partnership with Workday as an Innovation Partner,” said Ahryun Moon, CEO of GoodTime. “This collaboration with Workday allows us to orchestrate remarkable hiring experiences for enterprise clients, for both corporate and high-volume roles. This partnership is a natural fit as we continue to support their evolving needs in talent acquisition.”

Bringing Human-Centric AI to Organizations

GoodTime’s human-centric AI is designed to streamline the hiring process by automating up to 90% of interview management tasks, returning talent teams’ focus to essentially human efforts, and enhancing both candidate and interviewer experiences. Its AI-driven platform offers dynamic scheduling capabilities, intelligent interviewer selection, configurable automation, hiring data and insights, and more — all tailored to optimize hiring workflows and help enterprise talent teams achieve their ambitious goals.

GoodTime currently helps Workday customers like Zendesk, Zalando, Priceline, and GoodRx hire more efficiently while maintaining a world-class experience — for candidates and interviewers alike.

More information on GoodTime’s integration with Workday can be found on Workday Marketplace, which provides easy access to solutions built by Workday and its partners.

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

GoodTime Named a 2024 IDC Innovator in Talent Acquisition

GoodTime IDC Innovator

GoodTime has been named as a 2024 IDC Innovator in Talent Acquisition.

December 3, 2024, SAN FRANCISCO

GoodTime, a leading provider of human-centric AI for talent acquisition teams, is proud to announce its recognition as an IDC Innovator in the IDC Innovators: Talent Acquisition, 2024 (doc #US52563924, October 2024) report. The IDC Innovators report profiles companies demonstrating groundbreaking advancements in talent acquisition technology and business models.

GoodTime believes they earned this distinction for their innovative approach to enhancing hiring efficiency through human-centric AI that automates up to 90% of interview management tasks. Designed to optimize the experience for both candidates and interviewers, GoodTime’s platform streamlines interview scheduling, balances interviewer workloads, and provides actionable insights, helping enterprise talent teams maximize their recruitment efforts and reduce time-to-hire.

Ahryun Moon, CEO of GoodTime, commented on the honor: “We see this as a testament to our commitment to redefining the hiring experience through thoughtful and impactful AI solutions. At GoodTime, we believe in empowering teams to hire top talent efficiently without sacrificing the human touch. We further believe this recognition underscores the value we bring to organizations striving to improve both operational efficiency and the overall hiring experience.”

About IDC Innovators

An IDC Innovators report presents a set of vendors – under $100M in annual revenue at the time of selection – chosen by an IDC analyst within a specific market that offer a new technology, a groundbreaking solution to an existing issue, and/or an innovative business model. It is not an exhaustive evaluation or a comparative ranking of all companies, but rather a document that highlights innovative companies in a specific market segment. IDC INNOVATOR and IDC INNOVATORS are trademarks of International Data Group, Inc.

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 
Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

GoodTime Recognized as a Top 100 Software Company for 2024

GoodTime Top 100 Software Company

The Software Report has named GoodTime in its annual ranking of the world’s Top 100 Software Companies for 2024, recognizing GoodTime’s innovation, growth, and leadership in transforming talent acquisition.

November 20, 2024, SAN FRANCISCO

GoodTime, a leading provider of human-centric AI for talent acquisition teams, is honored to announce its inclusion in The Software Report’s list of the Top 100 Software Companies for 2024. The award celebrates GoodTime’s innovative contributions to talent acquisition technology, its robust growth trajectory, and its overall leadership in the space.

The recognition highlights GoodTime’s continued commitment to helping enterprise talent teams orchestrate better hiring experiences through human-centric AI. Recent innovations, such as the Experience+ suite, introduce an Advanced Candidate Portal, an Interviewer Portal, and AI-Assisted Scorecards, enabling teams to work smarter and stay focused on what matters most: building great teams. These features expand on GoodTime’s proven ability to handle complex and high-volume interview scheduling challenges, enabling organizations to streamline their operations and hit their ambitious hiring goals.

“We’re incredibly honored to be recognized as one of the top software companies of 2024,” said Ahryun Moon, CEO of GoodTime. “Our vision is to be the vital orchestration layer in the talent acquisition tech stack, enabling teams to monitor and improve not only their hiring efficiency but also the experiences of their candidates and hiring teams. Those experiences are key to building world-class workforces, and this recognition inspires us to continue innovating to help our customers attract and hire the world’s best talent.”

GoodTime was selected for the Top 100 ranking after a thorough evaluation of its software capabilities, growth, and leadership. The Software Report, a trusted resource for software industry professionals, recognizes companies making strides in innovation and quality within the software ecosystem.

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like HubSpot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

GoodTime Unveils New Experience+ Suite, Elevating the Hiring Experience for All

Experience+ from GoodTime

GoodTime’s newest AI-powered features help talent teams orchestrate their hiring experience, and keep interviewers, hiring managers, and candidates engaged and informed throughout the hiring journey.

San Francisco – September 3, 2024

GoodTime, a leading provider of human-centric AI for talent teams, today announced the release of Experience+, a new suite of features aimed at orchestrating the entire hiring experience — not just for candidates, but for interviewers and hiring managers as well. The new package, which includes an interviewer portal, an upgraded candidate portal, and AI-assisted scorecards, answers a need for organizations to keep the hiring experience engaging for candidates, interviewers, and hiring managers who are increasingly pressed for time.

A Holistic Approach to the Hiring Experience

A GoodTime survey of over 500 talent acquisition (TA) leaders found that nearly half (45%) anticipate candidate relationship management to become more important over the next year, with more touchpoints needed, more candidates needed, and therefore more time and energy from interviewers and hiring managers.

The Experience+ package addresses the fact that great candidate experiences come from great interviewer experiences.

With features like a dedicated interviewer portal and AI-summarized candidate profiles, interviewers can now leverage human-centric Al to create engaging candidate experiences that help organizations confidently identify and win top talent.

“Hiring teams today face an unprecedented challenge — fewer interviewers, yet more candidates to process. Experience+ is a game-changer, giving them the tools to manage this complexity in an increasingly limited timeframe,” said Charles Mah, Chief Customer and Operations Officer at GoodTime. “With more demands placed on interviewers, it’s crucial to ensure they are well-prepared to deliver an elevated experience and fair opportunity for all candidates. This preparedness not only enhances the candidate experience but also ensures consistency and fairness in the selection process.”

The Experience+ package comes with a highly-anticipated feature set including:

  • An interviewer portal: AI-summarized resumes, context about the overall interview process, and action buttons for messaging, joining interviews, and completing scorecards give the hiring team everything they need to prepare for an interview and follow up in a timely manner.
  • An advanced candidate portal: Messaging options, built-in feedback collection, and fully customizable branding ensure candidates receive a best-in-class experience every time.
  • AI-assisted scorecards: With custom questions, AI-powered scorecard summaries, and the ability to summarize multiple scorecards into consolidated feedback, hiring teams can move with more speed and confidence than ever before.

Details about the new suite of features can be found on GoodTime’s website.

Balancing Efficiency and Human Experience

Ahryun Moon, CEO of GoodTime, emphasized the company’s commitment to human-centric AI as it develops and releases new features: “Our Experience+ package is a direct response to what our customers have been asking for. It’s rooted in our human-centric AI approach, designed to enable human-driven hiring processes with thoughtful, responsible, and exceptionally intuitive AI. At GoodTime, we believe that AI should enhance, not replace, human capabilities. This package is all about making the hiring journey more efficient while preserving the personal, human touch that is essential to building strong, lasting relationships with candidates.”

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

GoodTime Named as a Sample Vendor in the 2024 Gartner® Hype Cycle™ for Talent Acquisition Technologies

GoodTime’s human-centric AI continues to redefine the hiring experience, ensuring that every interaction is efficient, engaging, and deeply personal.

San Francisco – August 26, 2024

GoodTime, the leader in human-centric AI for talent acquisition, has been recognized as a Sample Vendor in the Interview Scheduling category of Gartner’s 2024 Hype Cycle for Talent Acquisition Technologies. This recognition underscores GoodTime’s commitment to revolutionizing the hiring process through innovative AI-driven solutions that prioritize both efficiency and the human experience.

Gartner’s Hype Cycle report provides an overview of how recruiting technologies and applications are evolving to drive business impact, and supports talent acquisition leaders in making decisions about the latest innovations on the market.

“At GoodTime, we’ve always believed that AI should amplify human capabilities, not replace them,” said Ahryun Moon, CEO of GoodTime. “Our human-centric AI is designed to make the hiring process smarter and more efficient, while ensuring that every interaction remains deeply personal. Being recognized by Gartner as a Sample Vendor is a testament to the value we provide to our customers, as they navigate the evolving demands of today’s talent acquisition market.”

GoodTime’s platform is designed to automate 90% of interview management tasks while ensuring a personalized and engaging experience for candidates and interviewers alike. From dynamic interview scheduling to actionable insights, GoodTime’s human-centric AI allows talent acquisition teams to operate at peak efficiency without sacrificing the quality of candidate interactions.

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

Charles Mah, Former Workday VP of TA, Joins GoodTime to Transform Hiring Experiences with Human-Centric AI

Charles Mah, GoodTime Chief Customer and Operations Officer

Charles Mah brings his 20 years of experience to GoodTime as the company’s Chief Customer and Operations Officer. He will help GoodTime customers leverage human-centric AI for more efficient, engaging, and cohesive hiring experiences — for candidates and hiring teams alike.

San Francisco – April 16, 2024

GoodTime, a leading provider of human-centric AI to help talent teams accelerate and elevate hiring experiences, today announced the appointment of Charles Mah as the company’s Chief Customer and Operations Officer. In his new role, Charles will work closely with customers to deliver best-in-class enterprise support, help them get the most from GoodTime’s solutions, and guide the product roadmap.

Helping customers create vastly improved hiring experiences for candidates and interviewers

Charles comes to GoodTime with over 20 years of experience leading global talent acquisition and customer success at companies like iCIMS, Workday, SAP, and Databricks, providing him with deep expertise and understanding of GoodTime’s customers that he’ll leverage to help them meet their strategic directives. His move represents a vote of confidence in the company and its vision for more efficient, engaging, and cohesive hiring experiences — across the entire talent lifecycle.

“Today’s TA teams must streamline their processes and lean into tools that drive measurable ROI without sacrificing the personal touch that is so crucial,” said Charles. “That’s why human-centric AI is the future of TA. GoodTime has developed a remarkable solution that automates 90% of interview coordination tasks while creating a more human hiring experience for your candidates and your interviewers. That’s exactly what TA teams need right now and I couldn’t be more excited to help deliver it to them.”

GoodTime’s vision: Human-centric AI as the future of enterprise talent acquisition

Human-centric AI is the simple, but powerful philosophy that AI should enhance, not replace, human capabilities. GoodTime believes human-centric AI is the best way companies can maximize efficiency and create world-class, human-driven hiring experiences.

“Human-centric AI is perhaps more important in hiring than in any other function at a company,” said Ahryun Moon, CEO of GoodTime. “TA pros are the people that find and secure your best people — they’re the ones that really build your company. We don’t believe in taking the ‘human’ out of HR. Rather, we believe in building on human expertise from people like Charles to create more efficient and scalable, but also more empathetic hiring experiences. With Charles, we’re poised to not only continue to offer the best AI-driven hiring automation on the market, but to empower our customers to take full advantage of it to transform their hiring processes.”

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more with human-centric AI. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class experience — for candidates and hiring teams alike.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon or Charles Mah, please contact:

Jake Link

press@goodtime.io

Retail Sector Overcomes Hiring Hurdles with AI, GoodTime Report Shows

Retail hiring insights report

The 2024 Hiring Insights Report: Retail Edition by GoodTime highlights the retail sector’s strategic use of AI and automation to enhance hiring efficiency and candidate experience in a competitive market.

San Francisco – April 4, 2024

Today, GoodTime released its 2024 Hiring Insights Report: Retail Edition, providing an in-depth look at how retail talent acquisition (TA) teams leveraged technology to navigate hiring challenges.

Despite a competitive landscape and evolving work models, retail businesses achieved a 23% lift in hiring goal attainment in 2023. The report, sourced from 105 HR and TA professionals in the sector, illustrates a shift towards technology to streamline hiring processes and improve the overall candidate experience.

Key findings from the report:

  • 99% of retail TA teams have integrated automation or AI into their hiring processes.
  • Retail hiring goal attainment jumped up to 57.7% in 2023 (versus 46.8% the year prior), ranking among the highest of all sectors.
  • Major challenges include talent retention, adapting to hybrid work models, and managing compensation expectations.
  • 91% of retail TA leaders plan to increase investment in hiring technology in 2024.

Retail’s strategic response:

Facing a shortage of workers and struggles with talent retention, the sector’s TA leaders have:

  • Enhanced use of AI for tasks like application screening and interview scheduling.
  • Focused efforts on improving candidate experiences and streamlining interview processes.
  • Standardized hiring processes to ensure efficiency and fairness.

“In retail, where companies need to hire quality workers at a high volume, adapting processes is not just a necessity but an art,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “This year’s report illuminates how a sector deeply impacted by shifting consumer behaviors and the digital revolution is ingeniously harnessing AI and automation. These tools are not only being used to accelerate the pace of hiring, but also to refine the art of identifying and nurturing talent that meets the needs of today’s fast-paced, customer-centric world.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io