When it comes to creating an exceptional candidate experience, every little detail counts. From the initial interaction to the final decision, each touchpoint leaves an impression on the candidates. And in today’s competitive job market, providing a seamless and memorable hiring experience is crucial for attracting top talent.

To help talent acquisition teams elevate their recruitment efforts, we’ve compiled a comprehensive list of 19 actionable strategies to upgrade your candidate experience.

1. Don’t Just Be Open to Feedback, Actively Pursue It 

Have a continuous feedback loop that can help you improve on efficiency and candidate experience.  

2. Communications Count

Ensure that job descriptions, interview questions, and company communications promote inclusivity and acceptance. Tools like Texio help you identify and remedy bias in your team’s writing. 

3. Automate Processes 

Automating processes, such as interview scheduling, can reduce time-to-hire and help your company win first-choice candidates.

4. Level up Your Employer Brand

An ongoing process to level up your employer brand immediately signals to candidates that your company is a desirable place to work.

5. Follow a Purpose-driven Business Model

Purpose-driven businesses perform better with customer loyalty and employee engagement.

6. Cultivate a Data-driven Hiring Process

Numbers don’t reveal everything, but leveraging recruiting data helps inform the direction of your process and reveals important insights into progress and growth on the individual, team, and company levels.

7. Ensure You Assess the Right Technical Skills 

Platforms like Codility equip TA teams with the assessments needed for technical and engineering roles.

8. Transparency Is Key

Transparency in the workplace creates an environment of trust, improves morale, and eases communication.

9. Treat Candidates Like Customers

54% of candidates said that their experience with a job interview directly influences their purchase decisions later on. Being transparent and responding quickly are some of the ways TA leaders can improve brand reputation and nurture potential customers. 

10. Get Different Perspectives

Seeking input and opening a space for collaboration can lead to positive results and more innovative ideas. 

11. Ensure Constant Communication

It can be easy for recruiters to miss out on messages and end up ghosting candidates. Ensuring constant communication by leveraging technology and balancing your load can help you avoid tarnishing brand reputation and missing out on top talent.

12. Handle Candidate Rejection Graciously

Candidate rejection is part and parcel of hiring. It’s important that you still focus on maintaining candidate experience in order to build meaningful relationships and a future talent pool. 

13. Find Employees You Can Retain

The true cost of rehiring can go into the thousands. Look for employees that can nurture and grow with the organization in the long term.

14. Recognize Hiring Biases

Everyone has bias, but the best hiring teams seek to mitigate it using their tech stack. 

15. Start a Referral Program

A must-have, really. Employee referrals are the best sources of hire, with a 22% hire rate.

16. Find Ways to Decrease Turnover

When an employee leaves, companies have to spend money, time, and effort to search for, interview, and rehire a new candidate. 

17. Always provide interviewer training

According to a recent GoodTime survey, 30% of interviewers handle 70% of the interview load. Giving new and existing hires the right training in becoming interviewers can help them align with company values and do a better job at hiring even more great talent.

18. Get the Onboarding Experience Right

Proper onboarding helps employees feel valued, promotes retention, and clarifies any doubts about tasks.

19. Faster Hiring = Better Hires

GoodTime Hire empowers companies to hire top talent faster and build more meaningful connections with candidates than ever before. It’s just that simple. 

Discover how Hire’s interview scheduling software can give your talent acquisition process a competitive edge.

About the Author

Rachel Heller

Rachel is passionate about creating and distributing powerful, engaging, and expert-vetted content. As the former Content Specialist at GoodTime, she covered the latest trends, insights, and expert recommendations for all things talent acquisition and recruiting.