Healthcare Embraces AI Amidst Labor Shortage, GoodTime Report Reveals

GoodTime’s 2024 Hiring Insights Report: Healthcare Edition unveils how AI and automation have become vital tools for healthcare organizations struggling to fill crucial roles in a tight labor market.

San Francisco – March 12, 2024

In the face of an acute healthcare labor shortage, the 2024 Hiring Insights Report: Healthcare Edition, published today by GoodTime, reveals how healthcare talent acquisition (TA) teams harnessed AI and automation to address critical hiring challenges.

With the US Department of Labor projecting a shortage of 195,400 nurses by 2031 and a 37% increase in demand for home health aides, the report, based on a survey of 105 TA leaders in the healthcare sector, underscores the urgency for innovative hiring strategies to combat the labor crunch.

Key findings from the report:

  • 100% of healthcare TA teams surveyed utilize some form of automation or AI for hiring.
  • Hiring goal attainment dipped to 45.6% in 2023.
  • The sector’s top challenges include sourcing qualified candidates, work-life balance, and adapting to remote or hybrid interview processes.
  • 50% of healthcare organizations experienced layoffs in 2023.
  • 97% of healthcare TA leaders plan to invest in more hiring technology in 2024.

Healthcare’s strategic response:

In the face of seemingly insurmountable challenges, the healthcare sector’s TA leaders have embraced:

  • AI-driven improvements in application and resume screening, and interview preparation.
  • A shift towards enhancing candidate experience and more efficient interview scheduling.
  • A move to standardize hiring processes for greater efficiency and fairness

“The healthcare sector is at a pivotal moment in grappling with a skilled labor shortage. Our report highlights how healthcare organizations are turning to AI and automation with optimism to navigate these challenges,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “By optimizing their hiring processes with technology, they can focus on making meaningful connections with candidates that help them secure crucial talent in a lean market.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

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99% of Financial Services Sector Embraces AI and Automation Amidst Hiring Challenges

The Financial Services Edition of GoodTime’s 2024 Hiring Insights Report highlights the sector’s strategic adoption of AI and automation to address critical hiring challenges, including talent retention, unrealistic compensation expectations, and integrating hybrid work models.

San Francisco – February 27, 2024

The 2024 Hiring Insights Report: Financial Services Edition, released today by GoodTime, uncovers critical shifts in the financial services sector’s approach to hiring. Amidst a competitive landscape, 99% of surveyed talent acquisition (TA) leaders in financial services are utilizing automation or AI to secure top talent and enhance personalization in the hiring process.

Key findings from the report:

  • Hiring goal attainment in the sector increased by 4 percentage points.
  • Top challenges include talent retention, compensation expectations, and candidates no-showing.
  • 46% of financial services companies conducted layoffs in 2023.
  • 88% of financial services TA leaders plan to invest in additional hiring technology in 2024.

The financial services sector’s response to hiring challenges:

Amid volatile market conditions, there’s a wave of enthusiasm as the sector’s leaders capitalize on cutting-edge technologies to sharpen their competitive edge in securing top talent.

  • Embracing AI and automation: Key focus areas include application and resume screening, creating interview questions, and writing job descriptions.
  • Improving the candidate experience: Focusing on personalization and efficient scheduling to win top talent.
  • Standardizing hiring processes: To enhance efficiency and ensure fairness.

“Financial services companies face unique hiring challenges in a market that continues to shift. Our report shows a clear trend towards the adoption of AI and automation, not as a replacement for human interaction, but as a tool to enhance it,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “By automating mundane tasks, financial services firms can focus more on building meaningful relationships with candidates, which is crucial in a competitive talent market.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

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Tech Talent Acquisition Leaders to Increase Investment in Automation and AI in 2024

The Technology Edition of GoodTime’s 2024 Hiring Insights Report reveals a major acceleration in hiring tech adoption. Despite challenges with talent retention and longer time-to-hire, tech companies improved hiring goal attainment through thoughtful use of AI and automation.

San Francisco – February 13, 2024

The 2024 Hiring Insights Report: Technology Edition, published today by GoodTime, reveals a major acceleration in tech adoption, with 91% of the tech sector’s talent acquisition (TA) leaders planning to increase their investment in hiring technology in 2024.

After surveying 525 talent acquisition leaders across sectors, this new edition of the 2024 Hiring Insights Report focuses on the 100 respondents in technology and highlights a significant increase in hiring goal attainment. However, the report shows the sector also faced persistent challenges with talent retention, lack of qualified candidates, and an escalating time-to-hire.

  • On average, TA teams hit 58.2% of their hiring goals in 2023, up from 51.7% the previous year.
  • 41% of TA leaders cite talent retention as a top challenge.
  • 45% of companies said their time-to-hire increased in 2023.
  • Nearly half (49%) of tech companies conducted layoffs in 2023.

The tech sector leads in hiring goal attainment

Of all sectors analyzed, tech ranked highest in hiring goal attainment. We compared the sector’s focus areas to all other industries and found that tech companies were:

  • 78% more likely to utilize AI for hiring efficiency.
  • 45% more likely to have upgraded their hiring technology.
  • 18% more likely to have improved their candidate experience.

Planning for more human-AI collaboration in 2024

When asked about key focus areas for 2024, tech TA leaders pointed to:

  • Increasing personalization in the hiring process (49%).
  • Utilizing AI for hiring efficiency (42%).
  • Optimizing automation in the hiring process (42%).

“Too often AI and automation are perceived as being at odds with human-centric experiences,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “Our report shows that tech’s TA leaders have adopted a different perspective. I’m glad to see they recognize that automating time-consuming, mundane tasks empowers them to prioritize and enhance the human element in their hiring process.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link
press@goodtime.io

Unlock tech’s top hiring strategies in 2025

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99% of Talent Acquisition Teams Leverage AI and Automation Amidst Hiring Challenges

The 2024 Hiring Insights Report, a study of 525 talent acquisition leaders, reveals a persistent struggle with talent retention, a need to automate repetitive tasks, and the strategies top-performing teams used to hit hiring goals in a challenging market.

San Francisco – January 31, 2024

After a trying year that tested talent acquisition (TA) teams in every sector, GoodTime today published the 2024 Hiring Insights Report to reveal top challenges, how TA is evolving, and how top-performing teams hit their hiring goals.

The independently conducted survey of 525 talent, HR, and recruiting leaders across the U.S. shows that hiring teams have faced colossal challenges and pressures that have forced them to evolve quickly to meet the demands of today’s market.

Key findings from the 2024 Hiring Insights Report:

  • On average, TA teams hit just 51.3% of their hiring goals in 2023.
  • Contrary to perceptions of an employer’s market, 44% of TA leaders said hiring became more competitive in the last 12 months, and 27% reported a lack of qualified candidates as a primary hiring challenge.
  • A significant 34% of TA leaders cite talent retention as a top challenge.
  • 99% of TA teams are now employing AI and automation.
  • Talent teams still spend 35% of their time scheduling interviews alone, among other easily automated tasks.
  • Layoffs have significantly affected employee morale. Companies that experienced layoffs in 2023 were about 83% more likely to report fair or poor engagement from employees.

Learning from top-performing TA teams

GoodTime’s report dives into what top-performing teams (defined as those who hit 75% or more of their hiring goals) did differently than the rest of their peers. The report reveals that the top performers were:

  • 40% more likely to focus on upgrading hiring technology.
  • 24% more likely to prioritize candidate experience improvements.
  • 23% more likely to invest in improving overall efficiency.
Top-performing TA leaders were 40% more likely to focus on upgrading hiring technology.

A major adjustment in return-to-office (RTO) efforts

After persistent tensions around stringent RTO mandates, it seems companies are letting up a bit and compromising with mixed or hybrid working models. TA leaders reported a massive shift from a fully in-office workforce to a mostly in-office approach, with a mix of fully in-office, fully remote, and hybrid workers.

  • Of the 525 companies surveyed, only 16% were fully in office in 2023 (compared to 62% the previous year).
  • 78% of companies surveyed were mostly in-office, with some hybrid or remote workers.
  • Just 1% of respondents said their company was fully remote.

A struggle to prioritize diversity, equity, and inclusion (DE&I)

The previous year’s Hiring Insights Report found that 28% of companies planned to make DE&I a measurable priority in 2023, but this year’s report shows that only 24% followed through on that goal. Overall, the number of companies prioritizing DE&I has fallen two years in a row now.

What’s even more concerning is that DE&I is likely to be deprioritized further, with only 24% saying it’s a focus area for 2024.

TA teams are becoming more resilient

While 2023 presented immense hiring challenges, the report also surfaces major opportunities and optimistic trends among TA professionals.

  • 45% said time-to-hire remained flat, with 10% saying it decreased.
  • On average, TA teams saw a 7% lift in hiring goal attainment over the previous year.
  • 90% said they would rate their overall recruiting process as ‘Good’ or ‘Excellent.’

“This is our third year publishing this report, and positive trends are starting to emerge: Hiring tech adoption is accelerating and while teams are getting leaner, they’re also evolving and becoming more resilient for the next set of challenges that come our way,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “TA professionals honed their ability to spot top talent faster. They made processes leaner and smarter. And for many of the leaders surveyed for this report, those actions are paying off. We hope that by sharing these insights, we can help struggling TA teams tap into their resilience in the year ahead.” 

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

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