Efficiency
Experience
IntelligenceTable of Contents
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September brought a major leap forward with your rollout of Experience+, and now we’re introducing more highly anticipated features you won’t want to miss, like:
- Scorecard Summaries – Summarizes multiple scorecards so Hiring Managers and TA teams can quickly review all feedback in one place, improving efficiency and accuracy.
- Interviewer Decline Reasons – Available on Interviewer Portal allowing interviewers to submit their own decline reasons.
- Interviewer Surveys – Create custom surveys to assess and enhance the interviewer experience.
- Pulse in Candidate Portal – Increase submission rates and gather Pulse NPS faster, so you can effectively measure candidate satisfaction at every step of the process.
- Messaging in Candidate Portal – Help candidates get immediate answers and reach the right person on your hiring team.
And that’s not all, so let’s get into it! As always you can watch our full product updates webinar below or scroll for the TL;DR.
Watch the September 2024 GoodTime product updates webinar or keep scrolling for highlights
Scorecard Summaries
Scorecards submitted through the Scorecard Notetaker are now neatly grouped and summarized for Hiring Managers and TA leaders alike.
Why this is awesome: Accurately assessing scorecard results is faster & more efficient which means you can make more accurate assessments, for more candidates which leads to better hires!
Interviewer Decline Reasons
Interviewers can now provide a reason for declining interviews when using the Interviewer Portal.
Why this is awesome: Not all declines are created equal. This data sheds light on why declines and the subsequent administration is occurring. The ability for interviewers to do this themselves also saves RC’s time from chasing and logging this critical metric.
Interviewer Surveys
Earlier this year, GoodTime launched Custom Surveys for candidates. The same surveying capabilities have now been extended to Interviewers.
Why this is awesome: Candidate Experience has long been name of the game but healthy TA orgs are equally adamant about a great Interviewer Experience. Interviewer Surveys is the fastest and most structured way to understand how your interviewers are fairing through the hiring processes and how it can be optimized.
Pulse in Candidate Portal
As part of the Experience+ package, the Candidate Portal is beefed up by enabling candidates to submit a Pulse Score as soon as their interview has ended.
Why this is awesome: For data to tell a story, volume is key. Increased Pulse score submissions create a better candidate experience and increase the ability to find bottlenecks in the hiring process.
Messaging in Candidate Portal
Candidates and recruiting teams can now communicate on the Candidate Portal! Send messages back and forth and help candidates get questions answered in real-time.
Why this is awesome: Candidates can send messages directly through the Candidate Portal with anyone on the recruiting team able to respond through the Shared Candidate Inbox.
Handoff Interview Settings
Customize the data collected on each interview and see statuses reflected on the dashboard.
Why this is awesome: Collect the reason a candidate is high priority along with if a roundup/debrief is needed after the interview is complete.
Import Interview Plan (Greenhouse)
Greenhouse Customers can sync the interview plan directly into GoodTime!
Why this is awesome: You can sync the interview plan when you are creating an interview template, scheduling an interview, or queueing an interview to assign to another team members.
Other notable enhancements
Improved Summary Speed for Resumes in Interviewer Portal
When the Interviewer Portal is opened before resume summary has been completed, the summary is triggered instantly.
Improved Tag Picking Logic
The logic by which interviewers are selected from very large tags has been improved to increase more randomization and a longer lookback of interviewer history.
Superday Enhancements
Email Previews for Request Availability and Confirmation Emails
Improved Filtering/Searching on the candidate selection screen
Send on behalf of other team members now supported
Can now favorite Superdays to see them at the top of the screen
Can now schedule Superday requests to go out in the future at a specific time
Slack Integration Enhancements
Changing interviewers before a channel is created updates the members who are added to the channel
Variables such as candidate resume and VCS links can now be added to the welcome message
Multiday interview support now includes all interviewers across the days and the itinerary accurately supports the full interview
Notifications when a candidate sends a message or submits availability
Channel notifications when an interview is canceled, rescheduled, or interviewers are changed
Start using the latest GoodTime features!
We want to help you evolve and take full advantage of the latest upgrades and improvements to our platform. Check out the GoodTime support center for tutorials and tips to help you stress less and get more done!
