GoodTime Recognized as a Top 100 Software Company for 2024

GoodTime Top 100 Software Company

The Software Report has named GoodTime in its annual ranking of the world’s Top 100 Software Companies for 2024, recognizing GoodTime’s innovation, growth, and leadership in transforming talent acquisition.

November 20, 2024, SAN FRANCISCO

GoodTime, a leading provider of human-centric AI for talent acquisition teams, is honored to announce its inclusion in The Software Report’s list of the Top 100 Software Companies for 2024. The award celebrates GoodTime’s innovative contributions to talent acquisition technology, its robust growth trajectory, and its overall leadership in the space.

The recognition highlights GoodTime’s continued commitment to helping enterprise talent teams orchestrate better hiring experiences through human-centric AI. Recent innovations, such as the Experience+ suite, introduce an Advanced Candidate Portal, an Interviewer Portal, and AI-Assisted Scorecards, enabling teams to work smarter and stay focused on what matters most: building great teams. These features expand on GoodTime’s proven ability to handle complex and high-volume interview scheduling challenges, enabling organizations to streamline their operations and hit their ambitious hiring goals.

“We’re incredibly honored to be recognized as one of the top software companies of 2024,” said Ahryun Moon, CEO of GoodTime. “Our vision is to be the vital orchestration layer in the talent acquisition tech stack, enabling teams to monitor and improve not only their hiring efficiency but also the experiences of their candidates and hiring teams. Those experiences are key to building world-class workforces, and this recognition inspires us to continue innovating to help our customers attract and hire the world’s best talent.”

GoodTime was selected for the Top 100 ranking after a thorough evaluation of its software capabilities, growth, and leadership. The Software Report, a trusted resource for software industry professionals, recognizes companies making strides in innovation and quality within the software ecosystem.

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like HubSpot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

GoodTime Unveils New Experience+ Suite, Elevating the Hiring Experience for All

Experience+ from GoodTime

GoodTime’s newest AI-powered features help talent teams orchestrate their hiring experience, and keep interviewers, hiring managers, and candidates engaged and informed throughout the hiring journey.

San Francisco – September 3, 2024

GoodTime, a leading provider of human-centric AI for talent teams, today announced the release of Experience+, a new suite of features aimed at orchestrating the entire hiring experience — not just for candidates, but for interviewers and hiring managers as well. The new package, which includes an interviewer portal, an upgraded candidate portal, and AI-assisted scorecards, answers a need for organizations to keep the hiring experience engaging for candidates, interviewers, and hiring managers who are increasingly pressed for time.

A Holistic Approach to the Hiring Experience

A GoodTime survey of over 500 talent acquisition (TA) leaders found that nearly half (45%) anticipate candidate relationship management to become more important over the next year, with more touchpoints needed, more candidates needed, and therefore more time and energy from interviewers and hiring managers.

The Experience+ package addresses the fact that great candidate experiences come from great interviewer experiences.

With features like a dedicated interviewer portal and AI-summarized candidate profiles, interviewers can now leverage human-centric Al to create engaging candidate experiences that help organizations confidently identify and win top talent.

“Hiring teams today face an unprecedented challenge — fewer interviewers, yet more candidates to process. Experience+ is a game-changer, giving them the tools to manage this complexity in an increasingly limited timeframe,” said Charles Mah, Chief Customer and Operations Officer at GoodTime. “With more demands placed on interviewers, it’s crucial to ensure they are well-prepared to deliver an elevated experience and fair opportunity for all candidates. This preparedness not only enhances the candidate experience but also ensures consistency and fairness in the selection process.”

The Experience+ package comes with a highly-anticipated feature set including:

  • An interviewer portal: AI-summarized resumes, context about the overall interview process, and action buttons for messaging, joining interviews, and completing scorecards give the hiring team everything they need to prepare for an interview and follow up in a timely manner.
  • An advanced candidate portal: Messaging options, built-in feedback collection, and fully customizable branding ensure candidates receive a best-in-class experience every time.
  • AI-assisted scorecards: With custom questions, AI-powered scorecard summaries, and the ability to summarize multiple scorecards into consolidated feedback, hiring teams can move with more speed and confidence than ever before.

Details about the new suite of features can be found on GoodTime’s website.

Balancing Efficiency and Human Experience

Ahryun Moon, CEO of GoodTime, emphasized the company’s commitment to human-centric AI as it develops and releases new features: “Our Experience+ package is a direct response to what our customers have been asking for. It’s rooted in our human-centric AI approach, designed to enable human-driven hiring processes with thoughtful, responsible, and exceptionally intuitive AI. At GoodTime, we believe that AI should enhance, not replace, human capabilities. This package is all about making the hiring journey more efficient while preserving the personal, human touch that is essential to building strong, lasting relationships with candidates.”

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

GoodTime Named as a Sample Vendor in the 2024 Gartner® Hype Cycle™ for Talent Acquisition Technologies

GoodTime’s human-centric AI continues to redefine the hiring experience, ensuring that every interaction is efficient, engaging, and deeply personal.

San Francisco – August 26, 2024

GoodTime, the leader in human-centric AI for talent acquisition, has been recognized as a Sample Vendor in the Interview Scheduling category of Gartner’s 2024 Hype Cycle for Talent Acquisition Technologies. This recognition underscores GoodTime’s commitment to revolutionizing the hiring process through innovative AI-driven solutions that prioritize both efficiency and the human experience.

Gartner’s Hype Cycle report provides an overview of how recruiting technologies and applications are evolving to drive business impact, and supports talent acquisition leaders in making decisions about the latest innovations on the market.

“At GoodTime, we’ve always believed that AI should amplify human capabilities, not replace them,” said Ahryun Moon, CEO of GoodTime. “Our human-centric AI is designed to make the hiring process smarter and more efficient, while ensuring that every interaction remains deeply personal. Being recognized by Gartner as a Sample Vendor is a testament to the value we provide to our customers, as they navigate the evolving demands of today’s talent acquisition market.”

GoodTime’s platform is designed to automate 90% of interview management tasks while ensuring a personalized and engaging experience for candidates and interviewers alike. From dynamic interview scheduling to actionable insights, GoodTime’s human-centric AI allows talent acquisition teams to operate at peak efficiency without sacrificing the quality of candidate interactions.

About GoodTime

GoodTime elevates the entire hiring experience with human-centric AI, all while automating 90% of interview management tasks. Trusted by global talent teams at companies like Hubspot, Spotify, Priceline, and Lyft, our platform not only automates interview scheduling but also keeps candidates and interviewers deeply engaged throughout the hiring journey. Gain access to powerful insights and AI-driven recommendations to streamline processes and ensure every interviewer is always well-prepared. The result? Exceptional hiring experiences that consistently land you top talent. 

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

Charles Mah, Former Workday VP of TA, Joins GoodTime to Transform Hiring Experiences with Human-Centric AI

Charles Mah, GoodTime Chief Customer and Operations Officer

Charles Mah brings his 20 years of experience to GoodTime as the company’s Chief Customer and Operations Officer. He will help GoodTime customers leverage human-centric AI for more efficient, engaging, and cohesive hiring experiences — for candidates and hiring teams alike.

San Francisco – April 16, 2024

GoodTime, a leading provider of human-centric AI to help talent teams accelerate and elevate hiring experiences, today announced the appointment of Charles Mah as the company’s Chief Customer and Operations Officer. In his new role, Charles will work closely with customers to deliver best-in-class enterprise support, help them get the most from GoodTime’s solutions, and guide the product roadmap.

Helping customers create vastly improved hiring experiences for candidates and interviewers

Charles comes to GoodTime with over 20 years of experience leading global talent acquisition and customer success at companies like iCIMS, Workday, SAP, and Databricks, providing him with deep expertise and understanding of GoodTime’s customers that he’ll leverage to help them meet their strategic directives. His move represents a vote of confidence in the company and its vision for more efficient, engaging, and cohesive hiring experiences — across the entire talent lifecycle.

“Today’s TA teams must streamline their processes and lean into tools that drive measurable ROI without sacrificing the personal touch that is so crucial,” said Charles. “That’s why human-centric AI is the future of TA. GoodTime has developed a remarkable solution that automates 90% of interview coordination tasks while creating a more human hiring experience for your candidates and your interviewers. That’s exactly what TA teams need right now and I couldn’t be more excited to help deliver it to them.”

GoodTime’s vision: Human-centric AI as the future of enterprise talent acquisition

Human-centric AI is the simple, but powerful philosophy that AI should enhance, not replace, human capabilities. GoodTime believes human-centric AI is the best way companies can maximize efficiency and create world-class, human-driven hiring experiences.

“Human-centric AI is perhaps more important in hiring than in any other function at a company,” said Ahryun Moon, CEO of GoodTime. “TA pros are the people that find and secure your best people — they’re the ones that really build your company. We don’t believe in taking the ‘human’ out of HR. Rather, we believe in building on human expertise from people like Charles to create more efficient and scalable, but also more empathetic hiring experiences. With Charles, we’re poised to not only continue to offer the best AI-driven hiring automation on the market, but to empower our customers to take full advantage of it to transform their hiring processes.”

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more with human-centric AI. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class experience — for candidates and hiring teams alike.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon or Charles Mah, please contact:

Jake Link

press@goodtime.io

Retail Sector Overcomes Hiring Hurdles with AI, GoodTime Report Shows

Retail hiring insights report

The 2024 Hiring Insights Report: Retail Edition by GoodTime highlights the retail sector’s strategic use of AI and automation to enhance hiring efficiency and candidate experience in a competitive market.

San Francisco – April 4, 2024

Today, GoodTime released its 2024 Hiring Insights Report: Retail Edition, providing an in-depth look at how retail talent acquisition (TA) teams leveraged technology to navigate hiring challenges.

Despite a competitive landscape and evolving work models, retail businesses achieved a 23% lift in hiring goal attainment in 2023. The report, sourced from 105 HR and TA professionals in the sector, illustrates a shift towards technology to streamline hiring processes and improve the overall candidate experience.

Key findings from the report:

  • 99% of retail TA teams have integrated automation or AI into their hiring processes.
  • Retail hiring goal attainment jumped up to 57.7% in 2023 (versus 46.8% the year prior), ranking among the highest of all sectors.
  • Major challenges include talent retention, adapting to hybrid work models, and managing compensation expectations.
  • 91% of retail TA leaders plan to increase investment in hiring technology in 2024.

Retail’s strategic response:

Facing a shortage of workers and struggles with talent retention, the sector’s TA leaders have:

  • Enhanced use of AI for tasks like application screening and interview scheduling.
  • Focused efforts on improving candidate experiences and streamlining interview processes.
  • Standardized hiring processes to ensure efficiency and fairness.

“In retail, where companies need to hire quality workers at a high volume, adapting processes is not just a necessity but an art,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “This year’s report illuminates how a sector deeply impacted by shifting consumer behaviors and the digital revolution is ingeniously harnessing AI and automation. These tools are not only being used to accelerate the pace of hiring, but also to refine the art of identifying and nurturing talent that meets the needs of today’s fast-paced, customer-centric world.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

Manufacturers Fight Hiring Challenges with AI, Finds GoodTime Report

Manufacturing Hiring Insights Report

The 2024 Hiring Insights Report: Manufacturing Edition from GoodTime highlights how the sector is embracing AI and automation to navigate a hiring landscape marked by labor shortages, a surge in specialized talent needs, and evolving work models.

San Francisco – March 26, 2024

Today, GoodTime released its 2024 Hiring Insights Report: Manufacturing Edition, revealing how talent acquisition (TA) teams in the manufacturing sector have turned to technology to counter hiring challenges.

Amidst a surge in specialized talent demands, particularly for roles like software engineers, the manufacturing sector achieved 44.3% of their hiring goals on average in 2023. The report, based on insights from 105 HR and TA professionals in the sector, shows a shift towards embracing technology to optimize hiring efficiency and improve candidate experience.

Key findings from the report:

  • 100% of manufacturing TA teams surveyed used some form of automation or AI.
  • 86% of TA leaders in the sector plan to invest in more hiring technology in 2024.
  • Persistent challenges include adapting to remote work, managing compensation expectations, and talent retention.
  • 38% of manufacturing companies reported layoffs in 2023.

Manufacturing’s strategic response:

In the face of massive hiring hurdles, the sector’s TA leaders have:

  • Integrated AI and automation in areas like resume screening and interview scheduling.
  • Enhanced the candidate experience and interview scheduling process.
  • Standardized hiring processes for improved efficiency and fairness.

“Manufacturing companies are not just adapting, but innovating at an impressive rate,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “It’s a sector where balancing technological advancements with the human element isn’t just a strategy – it’s a necessity. This pivot towards AI and smarter hiring processes isn’t just about keeping pace; it’s about setting a new standard for how we approach talent acquisition in an industry known for its resilience and ingenuity.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

Healthcare Embraces AI Amidst Labor Shortage, GoodTime Report Reveals

GoodTime’s 2024 Hiring Insights Report: Healthcare Edition unveils how AI and automation have become vital tools for healthcare organizations struggling to fill crucial roles in a tight labor market.

San Francisco – March 12, 2024

In the face of an acute healthcare labor shortage, the 2024 Hiring Insights Report: Healthcare Edition, published today by GoodTime, reveals how healthcare talent acquisition (TA) teams harnessed AI and automation to address critical hiring challenges.

With the US Department of Labor projecting a shortage of 195,400 nurses by 2031 and a 37% increase in demand for home health aides, the report, based on a survey of 105 TA leaders in the healthcare sector, underscores the urgency for innovative hiring strategies to combat the labor crunch.

Key findings from the report:

  • 100% of healthcare TA teams surveyed utilize some form of automation or AI for hiring.
  • Hiring goal attainment dipped to 45.6% in 2023.
  • The sector’s top challenges include sourcing qualified candidates, work-life balance, and adapting to remote or hybrid interview processes.
  • 50% of healthcare organizations experienced layoffs in 2023.
  • 97% of healthcare TA leaders plan to invest in more hiring technology in 2024.

Healthcare’s strategic response:

In the face of seemingly insurmountable challenges, the healthcare sector’s TA leaders have embraced:

  • AI-driven improvements in application and resume screening, and interview preparation.
  • A shift towards enhancing candidate experience and more efficient interview scheduling.
  • A move to standardize hiring processes for greater efficiency and fairness

“The healthcare sector is at a pivotal moment in grappling with a skilled labor shortage. Our report highlights how healthcare organizations are turning to AI and automation with optimism to navigate these challenges,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “By optimizing their hiring processes with technology, they can focus on making meaningful connections with candidates that help them secure crucial talent in a lean market.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

99% of Financial Services Sector Embraces AI and Automation Amidst Hiring Challenges

The Financial Services Edition of GoodTime’s 2024 Hiring Insights Report highlights the sector’s strategic adoption of AI and automation to address critical hiring challenges, including talent retention, unrealistic compensation expectations, and integrating hybrid work models.

San Francisco – February 27, 2024

The 2024 Hiring Insights Report: Financial Services Edition, released today by GoodTime, uncovers critical shifts in the financial services sector’s approach to hiring. Amidst a competitive landscape, 99% of surveyed talent acquisition (TA) leaders in financial services are utilizing automation or AI to secure top talent and enhance personalization in the hiring process.

Key findings from the report:

  • Hiring goal attainment in the sector increased by 4 percentage points.
  • Top challenges include talent retention, compensation expectations, and candidates no-showing.
  • 46% of financial services companies conducted layoffs in 2023.
  • 88% of financial services TA leaders plan to invest in additional hiring technology in 2024.

The financial services sector’s response to hiring challenges:

Amid volatile market conditions, there’s a wave of enthusiasm as the sector’s leaders capitalize on cutting-edge technologies to sharpen their competitive edge in securing top talent.

  • Embracing AI and automation: Key focus areas include application and resume screening, creating interview questions, and writing job descriptions.
  • Improving the candidate experience: Focusing on personalization and efficient scheduling to win top talent.
  • Standardizing hiring processes: To enhance efficiency and ensure fairness.

“Financial services companies face unique hiring challenges in a market that continues to shift. Our report shows a clear trend towards the adoption of AI and automation, not as a replacement for human interaction, but as a tool to enhance it,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “By automating mundane tasks, financial services firms can focus more on building meaningful relationships with candidates, which is crucial in a competitive talent market.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

Tech Talent Acquisition Leaders to Increase Investment in Automation and AI in 2024, Reveals GoodTime Report

The Technology Edition of GoodTime’s 2024 Hiring Insights Report reveals a major acceleration in hiring tech adoption. Despite challenges with talent retention and longer time-to-hire, tech companies improved hiring goal attainment through thoughtful use of AI and automation.

San Francisco – February 13, 2024

The 2024 Hiring Insights Report: Technology Edition, published today by GoodTime, reveals a major acceleration in tech adoption, with 91% of the tech sector’s talent acquisition (TA) leaders planning to increase their investment in hiring technology in 2024.

After surveying 525 talent acquisition leaders across sectors, this new edition of the 2024 Hiring Insights Report focuses on the 100 respondents in technology and highlights a significant increase in hiring goal attainment. However, the report shows the sector also faced persistent challenges with talent retention, lack of qualified candidates, and an escalating time-to-hire.

  • On average, TA teams hit 58.2% of their hiring goals in 2023, up from 51.7% the previous year.
  • 41% of TA leaders cite talent retention as a top challenge.
  • 45% of companies said their time-to-hire increased in 2023.
  • Nearly half (49%) of tech companies conducted layoffs in 2023.

The tech sector leads in hiring goal attainment

Of all sectors analyzed, tech ranked highest in hiring goal attainment. We compared the sector’s focus areas to all other industries and found that tech companies were:

  • 78% more likely to utilize AI for hiring efficiency.
  • 45% more likely to have upgraded their hiring technology.
  • 18% more likely to have improved their candidate experience.

Planning for more human-AI collaboration in 2024

When asked about key focus areas for 2024, tech TA leaders pointed to:

  • Increasing personalization in the hiring process (49%).
  • Utilizing AI for hiring efficiency (42%).
  • Optimizing automation in the hiring process (42%).

“Too often AI and automation are perceived as being at odds with human-centric experiences,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “Our report shows that tech’s TA leaders have adopted a different perspective. I’m glad to see they recognize that automating time-consuming, mundane tasks empowers them to prioritize and enhance the human element in their hiring process.”

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

press@goodtime.io

99% of Talent Acquisition Teams Leverage AI and Automation Amidst Hiring Challenges, According to GoodTime Report

2024 Hiring Insights Report

The 2024 Hiring Insights Report, a study of 525 talent acquisition leaders, reveals a persistent struggle with talent retention, a need to automate repetitive tasks, and the strategies top-performing teams used to hit hiring goals in a challenging market.

San Francisco – January 31, 2024

After a trying year that tested talent acquisition (TA) teams in every sector, GoodTime today published the 2024 Hiring Insights Report to reveal top challenges, how TA is evolving, and how top-performing teams hit their hiring goals.

The independently conducted survey of 525 talent, HR, and recruiting leaders across the U.S. shows that hiring teams have faced colossal challenges and pressures that have forced them to evolve quickly to meet the demands of today’s market.

Key findings from the 2024 Hiring Insights Report:

  • On average, TA teams hit just 51.3% of their hiring goals in 2023.
  • Contrary to perceptions of an employer’s market, 44% of TA leaders said hiring became more competitive in the last 12 months, and 27% reported a lack of qualified candidates as a primary hiring challenge.
  • A significant 34% of TA leaders cite talent retention as a top challenge.
  • 99% of TA teams are now employing AI and automation.
  • Talent teams still spend 35% of their time scheduling interviews alone, among other easily automated tasks.
  • Layoffs have significantly affected employee morale. Companies that experienced layoffs in 2023 were about 83% more likely to report fair or poor engagement from employees.

Learning from top-performing TA teams

GoodTime’s report dives into what top-performing teams (defined as those who hit 75% or more of their hiring goals) did differently than the rest of their peers. The report reveals that the top performers were:

  • 40% more likely to focus on upgrading hiring technology.
  • 24% more likely to prioritize candidate experience improvements.
  • 23% more likely to invest in improving overall efficiency.
Top-performing TA leaders were 40% more likely to focus on upgrading hiring technology.

A major adjustment in return-to-office (RTO) efforts

After persistent tensions around stringent RTO mandates, it seems companies are letting up a bit and compromising with mixed or hybrid working models. TA leaders reported a massive shift from a fully in-office workforce to a mostly in-office approach, with a mix of fully in-office, fully remote, and hybrid workers.

  • Of the 525 companies surveyed, only 16% were fully in office in 2023 (compared to 62% the previous year).
  • 78% of companies surveyed were mostly in-office, with some hybrid or remote workers.
  • Just 1% of respondents said their company was fully remote.

A struggle to prioritize diversity, equity, and inclusion (DE&I)

The previous year’s Hiring Insights Report found that 28% of companies planned to make DE&I a measurable priority in 2023, but this year’s report shows that only 24% followed through on that goal. Overall, the number of companies prioritizing DE&I has fallen two years in a row now.

What’s even more concerning is that DE&I is likely to be deprioritized further, with only 24% saying it’s a focus area for 2024.

TA teams are becoming more resilient

While 2023 presented immense hiring challenges, the report also surfaces major opportunities and optimistic trends among TA professionals.

  • 45% said time-to-hire remained flat, with 10% saying it decreased.
  • On average, TA teams saw a 7% lift in hiring goal attainment over the previous year.
  • 90% said they would rate their overall recruiting process as ‘Good’ or ‘Excellent.’

“This is our third year publishing this report, and positive trends are starting to emerge: Hiring tech adoption is accelerating and while teams are getting leaner, they’re also evolving and becoming more resilient for the next set of challenges that come our way,” said Ahryun Moon, CEO & Co-Founder of GoodTime. “TA professionals honed their ability to spot top talent faster. They made processes leaner and smarter. And for many of the leaders surveyed for this report, those actions are paying off. We hope that by sharing these insights, we can help struggling TA teams tap into their resilience in the year ahead.” 

To download the full report, visit goodtime.io.

About GoodTime

GoodTime helps talent acquisition teams hire up to 50% faster by automating interview scheduling, candidate communications, and more. Hundreds of the world’s leading companies including Slack, Sony Interactive Entertainment, Lyft, Shopify, and HubSpot trust GoodTime to accelerate their hiring process while maintaining a best-in-class candidate experience.

With advanced features like multi-day and panel interview scheduling, SMS and WhatsApp communication, workflow automation, intelligent interviewer selection, and powerful data and benchmarking reports, we’re helping enterprise companies cut their time-to-hire in half.

Learn more at goodtime.io.

Media Contact

For more information or to arrange an interview with Ahryun Moon, please contact:

Jake Link

jake.link@goodtime.io